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Klaviyo acquires AI customer success company Agency

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News brief

On 2026/8/5, TechCrunch reported that US company Klaviyo had acquired Agency, the AI customer success company founded by Elias Torres, on undisclosed terms. Founded in 2023, Agency had raised USD 32 million before the acquisition.

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  1. techcrunch.com ↗Published Aug 5, 2026
Original source text

Names may use phonetic renderings when no English name is supplied. The original wording is retained below.

2026年8月5日,据TechCrunch报道,美国Klaviyo收购Elias Torres创办的AI客户成功公司Agency,交易条款未披露;Agency成立于2023年,收购前累计融资3200万美元。