# Klaviyo acquires AI customer success company Agency

On 2026/8/5, TechCrunch reported that US company Klaviyo had acquired Agency, the AI customer success company founded by Elias Torres, on undisclosed terms. Founded in 2023, Agency had raised USD 32 million before the acquisition.



Canonical: https://uniquebase.ai/news/7e476852-b3e4-4620-a81a-cb5df364877b
Stable identifier: 7e476852-b3e4-4620-a81a-cb5df364877b
Snapshot captured: 2026-10-15T14:23:27.067Z
English updated: 2026-10-15T23:30:56.878Z

## Connected profiles

- [Agency](/companies/agency)
- [Klaviyo](/institutions/klaviyo)

## Sources

- https://techcrunch.com/2026/08/05/klaviyo-acquires-elias-torres-agency-in-full-circle-reunion-for-tech-founders