{"id":"2821b000-bf6a-4401-97d6-1fc5e43a78f1","kind":"products","code":"UB-D836","name":"Tianrunrongtong","nameBasis":"transliterated","summary":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","description":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","country":null,"category":"Customer support","originalName":"天润融通","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-19T20:00:23.235Z","englishUpdatedAt":"2026-10-20T18:28:54.730Z","reviewedAt":"2026-10-20T18:28:54.730Z","snapshotAt":"2026-10-20T18:06:34.551Z","sourceHash":"39ec38e346231ff101d1d7eb8be3d57987fe876bc1ab89d3dd771fdda368fd8c","companyId":"177c0942-81a9-42a8-a093-a1dbd881da08","foundedYear":null,"logoUrl":null,"originalText":"北京天润融通科技股份有限公司（简称：天润融通），创建于2006年。总部设在北京，在上海、深圳、广州、杭州、南京、成都、西安、济南、郑州设有分公司。2022年6月成为首家在香港联交所主板上市的客户联络云平台公司（股票代码：2167.HK）。\n \n天润融通一直专注于“研发、建设、运营全周期客户联络平台”，为企业客户“营、销、服”三大核心运营流程中的客户联络场景提供平台服务。客户通过接入天润融通全周期客户联络平台，即可使用基于大模型技术的呼叫中心、在线客服、工单系统、文本机器人、外呼机器人、会话分析、智能质检、统一知识库、通信能力平台等产品和服务，并可无缝地与客户自有业务系统打通。所有服务都在一套平台上运行，流程高度协同、数据完全统一，极大地提高企业的运行效率、降低运营成本。\n \n经过十多年的发展，天润融通在产品能力、服务支持、技术创新等方面得到了客户的广泛认可，为众多知名企业提供了优质的客户联络平台服务，其中包括中国银联、交通银行、腾讯、阿里、百度、字节跳动、京东、美团、快手、太平洋保险、阳光保险、大地保险、宝马中国、广汽集团、一汽丰田、好未来、新东方、爱尔眼科、上药集团、拜耳制药、万科、链家网、索菲亚、欧派、志邦家居、BOSS直聘、智联招聘等十余个行业的客户。","sources":[],"related":[{"id":"177c0942-81a9-42a8-a093-a1dbd881da08","kind":"companies","code":"UB-C1803","name":"Tianrunrongtong","nameBasis":"transliterated","summary":"AI-powered full-lifecycle customer contact cloud platform","description":"Beijing Tianrun Rongtong Technology, referred to as Tianrun Rongtong.","country":"China","category":null,"originalName":"天润融通","eventDate":null,"website":"https://www.ti-net.com.cn/","sourceUpdatedAt":"2026-10-05T00:00:00.000Z","englishUpdatedAt":"2026-10-20T18:21:35.245Z","reviewedAt":"2026-10-20T18:21:35.245Z","snapshotAt":"2026-10-20T18:05:01.520Z","sourceHash":"e5a182f0632a6817ec3354a9efb9d6b60c8729991155e653840ba62e4daa76fc","companyId":null,"foundedYear":null,"logoUrl":null,"path":"/companies/tianrunrongtong"}],"path":"/products/tianrunrongtong","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":{"name":"Tianrunrongtong","path":"/companies/tianrunrongtong"}},"definition":"Tianrunrongtong is a product in the Customer support category from Tianrunrongtong.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/tianrunrongtong"}