Overview
Solvea, the Shulex customer service AI agent, combines generative AI and multi-agent technology with cross-language understanding and natural conversation. It provides real-time multilingual translation and continuous global support across presales, sales, and aftersales. Efficient digital employees and seamless omnichannel integration help cross-border e-commerce brands improve productivity and reduce costs.
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Solvea（Shulex客服AI Agent）融合生成式AI与多智能体技术，具备跨语言理解和自然对话能力，提供多语言实时互译和全天候全球化支持，流畅处理售前、售中、售后全链路业务场景。通过数字员工的高效运作与全渠道无缝集成，帮助跨境电商品牌客户提升生产力的同时降低成本。