{"id":"637bb27e-5f76-4874-b0e1-f7ce899e6644","kind":"products","code":"UB-D1887","name":"Shulex AI Kefuyuangong","nameBasis":"transliterated","summary":"Shulex AI Customer Service Employees serve cross-border e-commerce. Its full-time employment model promises measurable results and contractually guarantees at least 30% AI reply coverage and 80% reply accuracy, making quality and commercial outcomes explicit delivery standards.\nIncludes more than 200 e-commerce agents for recommendations, troubleshooting, refunds and replacement orders, with multilingual 7×24-hour response. Serves over 100 leading cross-border brands including ANKER, AOSOM, Zhiou, Yuanding and Kumu.\nImplementation support covers presales diagnosis, professional delivery and customer-service AI trainer development. Claims GDPR, SOC2 and ISO27001 certifications and an Amazon policy-boundary recognition model to support compliant store operations and secure, reliable service.","description":"Shulex AI Customer Service Employees serve cross-border e-commerce. Its full-time employment model promises measurable results and contractually guarantees at least 30% AI reply coverage and 80% reply accuracy, making quality and commercial outcomes explicit delivery standards.\nIncludes more than 200 e-commerce agents for recommendations, troubleshooting, refunds and replacement orders, with multilingual 7×24-hour response. Serves over 100 leading cross-border brands including ANKER, AOSOM, Zhiou, Yuanding and Kumu.\nImplementation support covers presales diagnosis, professional delivery and customer-service AI trainer development. Claims GDPR, SOC2 and ISO27001 certifications and an Amazon policy-boundary recognition model to support compliant store operations and secure, reliable service.","country":null,"category":"Customer support","originalName":"Shulex AI客服员工","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-11T17:53:36.726Z","englishUpdatedAt":"2026-10-20T18:30:06.910Z","reviewedAt":"2026-10-20T18:30:06.910Z","snapshotAt":"2026-10-20T18:06:34.551Z","sourceHash":"c0607e991d5e2061096ca0cd379004057392298a0fa47d329ceebf88d851982e","companyId":"eb77ec52-5456-49f3-befb-668ee74dfb3f","foundedYear":null,"logoUrl":"https://c.ux-cdn.com/1863156737900573-5aba7b40bf5e48ca8be5896e57b70eca/uniquebase%2Flogos%2Fproduct%2Freczz28IxQdnnu4F%2Ff39fd9644765ff5152833528dda18e837c3af5331f640f6baad055ea65de8b16.png","originalText":"Shulex AI 客服员工是面向跨境电商企业的智能客服解决方案。我们首创「交付效果、量化收益」的全职雇佣商业模式，以合同形式保障 AI 回复率不低于 30%、回复准确率不低于 80%，将服务质量与商业效果纳入可量化的交付标准。\n产品预装 200+ 电商行业 Agent，覆盖商品推荐、故障排查、退款处理、补单等核心业务场景，支持多语言 7×24 小时快速响应。目前已服务 ANKER、AOSOM 、致欧、元鼎、库犸等 100+ 头部跨境品牌，具备成熟的行业落地经验。\n全程陪跑服务保障落地效果，涵盖售前需求诊断、专业团队交付保障、客服 AI 培训师进阶赋能。同时通过 GDPR、SOC2、ISO27001 等国际安全认证，并依托亚马逊红线识别模型保障店铺合规运营，为品牌提供安全、稳定、可信赖的 AI 客服能力。","sources":[],"related":[{"id":"eb77ec52-5456-49f3-befb-668ee74dfb3f","kind":"companies","code":"UB-C160","name":"Shulex","nameBasis":"source-english","summary":"AI data analytics and applications company based on global consumer insights, VOC","description":"Uses AI technologies such as ChatGPT to provide consumer insights for brands expanding overseas.","country":"China","category":null,"originalName":"Shulex","eventDate":null,"website":"https://www.voc.ai/cn","sourceUpdatedAt":"2026-10-05T00:00:00.000Z","englishUpdatedAt":"2026-10-20T18:26:42.733Z","reviewedAt":"2026-10-20T18:26:42.733Z","snapshotAt":"2026-10-20T18:05:01.520Z","sourceHash":"bc745d962f03cf96cf7dbbfc0401950bba96591796de80047cdd7c51e0b68d5d","companyId":null,"foundedYear":2021,"logoUrl":null,"path":"/companies/shulex"}],"path":"/products/shulexaikefuyuangong","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":{"name":"Shulex","path":"/companies/shulex"}},"definition":"Shulex AI Kefuyuangong is a product in the Customer support category from Shulex.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/shulexaikefuyuangong"}