{"id":"d65770aa-9447-4e65-8f16-dbd31477ceb7","kind":"products","code":"UB-D1731","name":"Shulex AI Kefu Robotics","nameBasis":"transliterated","summary":"Shulex Intelligent Customer Service Bot.\n1. Learns to become a dedicated assistant in 2 minutes. Automatically studies historical replies, help centers, documents and websites, completing 14 days of new-employee training in 2 minutes.\n2. Integrates existing service channels without workflow changes or migration costs. One-click connections to Zendesk, Intercom, email, Amazon Seller Central, salestorce as written in the source, and Shopify enable automatic replies.\n3. Transfers unknown questions or special situations to people rather than guessing, ensuring messages are handled and not missed. The source repeats its human-handoff assurance.\n4. Online in global languages for 24 hours. Chinese materials support multilingual replies, with continuous response intended to prevent lost orders.","description":"Shulex Intelligent Customer Service Bot.\n1. Learns to become a dedicated assistant in 2 minutes. Automatically studies historical replies, help centers, documents and websites, completing 14 days of new-employee training in 2 minutes.\n2. Integrates existing service channels without workflow changes or migration costs. One-click connections to Zendesk, Intercom, email, Amazon Seller Central, salestorce as written in the source, and Shopify enable automatic replies.\n3. Transfers unknown questions or special situations to people rather than guessing, ensuring messages are handled and not missed. The source repeats its human-handoff assurance.\n4. Online in global languages for 24 hours. Chinese materials support multilingual replies, with continuous response intended to prevent lost orders.","country":null,"category":"Customer support","originalName":"Shulex AI客服机器人","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-11T17:59:20.401Z","englishUpdatedAt":"2026-10-20T18:30:58.210Z","reviewedAt":"2026-10-20T18:30:58.210Z","snapshotAt":"2026-10-20T18:06:34.551Z","sourceHash":"3f2ca7830fc5843da8355384782988c3ccd6ab56db3c21818da929013a8ec7bd","companyId":"eb77ec52-5456-49f3-befb-668ee74dfb3f","foundedYear":null,"logoUrl":"https://c.ux-cdn.com/1863156737900573-5aba7b40bf5e48ca8be5896e57b70eca/uniquebase%2Flogos%2Fproduct%2Freczz28IxQdnpCT9%2F94a0c4b0cc0890a4ecb45779d28aead0a83db1380ff28623b643402fe3f86c39.png","originalText":"Shulex 智能客服机器人\n\n1. Shulex 智能客服机器人 仅需 2分钟即可学习成为懂你的专属客服:\nAl Chatbot自动学习你的历史回信、帮助中心、文档资料、网站信息等， 2分钟完成客服新员工的14天培训。\n\n2. Shulex 智能客服机器人 集成主流客户服务渠道，无需改变现有工作流与工具、节省迁移成本:\n一键绑定 Zendesk、Intercom、email、亚马逊卖家中心、salestorce、shopify等主流客服渠道，AI Chatbot 即可自动回复客户信息。\n\n3. Shulex 智能客服机器人 也不会给您捣乱，不懂的知识自动转交:\n当缺少知识或遇到特定情况，AI无法处理时，Chatbot自动转交人工处理。不错过，不乱回每一条消息自动转人工处理，不错过每一个消息\n\n4. Shulex 智能客服机器人 支持全球语言24小时一直在线:\n只需要告诉机器人中文资料，自动回答全球语言的客户咨询。永远在线，随时响应客户咨询，不丢单。","sources":[],"related":[{"id":"eb77ec52-5456-49f3-befb-668ee74dfb3f","kind":"companies","code":"UB-C160","name":"Shulex","nameBasis":"source-english","summary":"AI data analytics and applications company based on global consumer insights, VOC","description":"Uses AI technologies such as ChatGPT to provide consumer insights for brands expanding overseas.","country":"China","category":null,"originalName":"Shulex","eventDate":null,"website":"https://www.voc.ai/cn","sourceUpdatedAt":"2026-10-05T00:00:00.000Z","englishUpdatedAt":"2026-10-20T18:26:42.733Z","reviewedAt":"2026-10-20T18:26:42.733Z","snapshotAt":"2026-10-20T18:05:01.520Z","sourceHash":"bc745d962f03cf96cf7dbbfc0401950bba96591796de80047cdd7c51e0b68d5d","companyId":null,"foundedYear":2021,"logoUrl":null,"path":"/companies/shulex"}],"path":"/products/shulexaikefujiqiren","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":{"name":"Shulex","path":"/companies/shulex"}},"definition":"Shulex AI Kefu Robotics is a product in the Customer support category from Shulex.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/shulexaikefujiqiren"}