{"id":"b093747d-af5d-4aac-a1fa-f58ea911506b","kind":"products","code":"UB-D124","name":"Moyin Intelligence","nameBasis":"transliterated","summary":"Moyin Intelligence was founded in 2021 to build enterprises’ private OpenAI, with intelligent customer service and knowledge bases for medium and large IT, retail and logistics businesses. Uses language models for stronger semantics and multiround conversations, connecting systems to move from Q&A bots to business-operation bots, improving satisfaction and reducing costs.\nReceived several million US dollars from eGarden Ventures, MiraclePlus and others. CEO Yang Kai holds a Harvard AI master’s and is a serial NLP entrepreneur. Team members come from Harvard, Peking University, Alibaba, Baidu, NetEase and Sina. Recognized by Yonyou, Moka, Beisen and NetEase Yunshang as a leading customer-service bot provider. Joined Tencent AI Accelerator cohort four and reached the top ten in an international AI entrepreneurship competition associated with HKUST Business School and Heitong Technology.","description":"Moyin Intelligence was founded in 2021 to build enterprises’ private OpenAI, with intelligent customer service and knowledge bases for medium and large IT, retail and logistics businesses. Uses language models for stronger semantics and multiround conversations, connecting systems to move from Q&A bots to business-operation bots, improving satisfaction and reducing costs.\nReceived several million US dollars from eGarden Ventures, MiraclePlus and others. CEO Yang Kai holds a Harvard AI master’s and is a serial NLP entrepreneur. Team members come from Harvard, Peking University, Alibaba, Baidu, NetEase and Sina. Recognized by Yonyou, Moka, Beisen and NetEase Yunshang as a leading customer-service bot provider. Joined Tencent AI Accelerator cohort four and reached the top ten in an international AI entrepreneurship competition associated with HKUST Business School and Heitong Technology.","country":null,"category":"Customer support","originalName":"魔音智能","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-11T18:12:03.122Z","englishUpdatedAt":"2026-10-16T01:28:22.176Z","reviewedAt":"2026-10-16T01:28:22.176Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"c62591ebef732a89dd8c4704485de08a4692130e0e6d530b9e42aca58357e233","companyId":"187b6445-049e-406e-b714-f95dc59745c4","foundedYear":null,"logoUrl":null,"originalText":"魔音智能成立于2021年,致力于打造企业私域的OpenAI,提供行业领先的智能客服、企业知识库等解决方案,满足大中型IT、零售、物流等全场景、一体化的客户服务和员工赋能需求,助力客户成功与业绩增长。基于最新大语言模型技术,增强智能客服的语义理解和多轮会话能力,实现与系统对接将传统“问答型机器人”升级成为“业务型机器人”,提升客户满意度的同时减少服务开支。\n\n已获得靖亚资本、奇绩创坛等一线风投数百万美元投资,CEO杨凯系哈佛大学人工智能方向硕士,NLP领域连续创业者。团队成员来自国内外顶级名校和一线互联网公司,包括哈佛、北大、阿里、百度、网易、新浪等。并已获得用友、Moka、北森、网易云商等多家标杆企业认可,成为企业智能客服机器人供应商领先者之一。 公司先后入选腾讯AI加速器四期成员、获得“香港科大商学院——黑瞳科技”AI国际创业大赛十强等奖项。","sources":[],"related":[{"id":"187b6445-049e-406e-b714-f95dc59745c4","kind":"companies","code":"UB-C943","name":"Moyin Intelligence","nameBasis":"transliterated","summary":"Intelligent customer service bot based on large language models","description":"Moyin Intelligence was founded in 2021.","country":"China","category":null,"originalName":"魔音智能","eventDate":null,"website":"https://www.moyincloud.com/","sourceUpdatedAt":"2026-10-03T00:00:00.000Z","englishUpdatedAt":"2026-10-16T00:22:04.734Z","reviewedAt":"2026-10-16T00:22:04.734Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"0188c5930d1effb33fd99ed5671688552dda52229eda4616fcad3627bff605da","companyId":null,"foundedYear":2020,"logoUrl":"https://c.ux-cdn.com/1863156737900573-5aba7b40bf5e48ca8be5896e57b70eca/uniquebase%2Flogos%2Fcompany%2FrecydhXUgv%2F165aa0ab1da38bd320581506e0badab50a92f3f611c81767641a63a51eb66609.jpg","path":"/companies/moyinzhineng"}],"path":"/products/moyinzhineng","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":{"name":"Moyin Intelligence","path":"/companies/moyinzhineng"}},"definition":"Moyin Intelligence is a product in the Customer support category from Moyin Intelligence.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/moyinzhineng"}