Overview
Mocktomer is an AI website experience testing tool for ecommerce, SaaS, and online business teams. Virtual customers with different budgets, devices, patience levels, and goals visit real sites and simulate search, compare, signup, or purchase paths. The system records screenshots and reasoning for each journey, surfaces concrete friction that causes drop-off, and checks whether ChatGPT, Claude, and Gemini can discover, understand, and recommend the site. [Core features] AI customer journey tests: auto-generate diverse customer personas for the business; each role tries real goals in an isolated browser across devices, budgets, and behavior preferences. Friction reports: rank blockers, major and minor issues by priority with a health score, people affected, customer quotes, and full journey logs so teams find churn causes. AI visibility checks: test whether ChatGPT, Claude, and Gemini can find, read, and recommend the site; show visibility, discoverability, readability, and actionability scores plus competitors recommended first. Continuous retest: after fixes, send the same customers again to verify; support night patrols, regression alerts, Webhooks, session replay, and white-label reports.
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Mocktomer 是一款面向电商、SaaS 和在线业务团队的 AI 网站体验测试工具，通过不同预算、设备、耐心程度和目标的虚拟顾客访问真实网站，模拟搜索、比较、注册或购买路径。系统会记录每段旅程的截图与推理过程，整理导致用户放弃的具体摩擦点，同时检查网站能否被 ChatGPT、Claude 和 Gemini 发现、理解及推荐。【核心功能】AI 顾客旅程测试：根据网站业务自动生成多种顾客画像，让每个角色在独立浏览器中尝试完成实际目标，并模拟不同设备、预算和行为偏好下的访问过程。摩擦问题报告：将顾客遇到的阻塞、主要问题和次要问题按优先级排列，提供健康评分、受影响人数、顾客原话及完整旅程记录，帮助团队定位流失原因。AI 可见性检查：测试 ChatGPT、Claude 和 Gemini 是否能够找到、读取并推荐网站，展示可见性、可发现性、可读性和操作能力等评分及被优先推荐的竞争对手。持续复测与验证：问题修复后可让相同顾客再次访问以验证结果，并支持夜间巡检、回归提醒、Webhook、会话回放和白标报告等持续监控方式。