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Lingxin Intelligence

Transliterated name · original name retained below

Overview

Mission: continuous technical innovation, beginning with government hotlines and gradually transforming all government services, supporting government transformation, public wellbeing and social progress. Vision: over the next 5-10 years, follow four stages to replace manual government service work with AI, including hotline operators, service-hall staff and utility service counter staff, ultimately creating a government-service metaverse. Products: Lingyin digital hotline agents, Lingtong digital government halls, Lingchang digital public-service tellers and Yuanzheng government-service metaverse. Strengths: technical and domain barriers, customers in more than 20 locations, independently developed core technology and continued profitability. Most valuable asset: a grassroots team committed to technology and ideals.

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Original source text

Names may use phonetic renderings when no English name is supplied. The original wording is retained below.

使命:持续技术革新,从政务热线入手,逐步变革政务服务全领域。服务政府转型,服务幸福民,为人类社会进步贡献价值! 愿景:未来5-10年,分四步走,用AI替代政务服务领域人工(包括:政务热线话务员、政务服务大厅办事员、水电燃气运营商等营业厅柜员),最终实现政务元宇宙。 产品:“灵音”-政务热线数字坐席、“灵通”-政务服务数字大厅、“灵畅”-公共服务数字柜员、“元政”-政务元宇宙。 优势:技术+业务的高行业壁垒,20+地客户,核心技术自研,一直在盈利。 最值钱的:有技术执念、有理想情怀的草根团队。