Knocket

Overview

Knocket is an online communication and AI support platform for independent developers, content creators, and small teams. It brings together user inquiries from websites, mobile apps, and independent contact pages in one inbox to help teams focus on product feedback, customer issues, and collaboration needs. Users can embed chat components on the website or publish a contact page with live chat. Once documents and FAQs are uploaded, the AI can answer routine inquiries and hand off labor when needed; teams can also respond to visitors via Telegram, reducing the need to switch between different communication tools. Multi-end chat access: Add chat components to the website through scripts, or access the communication portal in iOS and Android apps, so that users can directly initiate consultation when using the product. Separate contact page: Choose a page style, fill in personal or business information and add live chats to generate shareable links for social home pages, partnership inquiries, or customer contacts. Knowledge Base AI Customer Service: Upload product documentation and FAQs to provide a basis for AI to answer, automate repetitive inquiries, and hand off conversations when human intervention is required. Consistent incoming and outgoing communications: Keep conversations connected by centralizing conversations at different points of entry, or by responding to website visitors via Telegram. Features based on who wants to collect feedback in the product, answer user questions

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