{"id":"cad3b473-e4ac-4717-afff-9a91dbd68fd0","kind":"products","code":"UB-D355","name":"Kexunjialian","nameBasis":"transliterated","summary":"Kexun Jialian is an intelligent cloud customer service platform. Combining customer service bots and human agents, it helps enterprises efficiently handle customer service and reduce management costs. Its omnichannel chat supports text, images, voice, emojis, and other communication methods, including simultaneous text and voice display for voice chats to make customer service convenient and efficient.","description":"Kexun Jialian is an intelligent cloud customer service platform. Combining customer service bots and human agents, it helps enterprises efficiently handle customer service and reduce management costs. Its omnichannel chat supports text, images, voice, emojis, and other communication methods, including simultaneous text and voice display for voice chats to make customer service convenient and efficient.","country":null,"category":"Customer support","originalName":"科讯嘉联","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-20T05:00:22.322Z","englishUpdatedAt":"2026-10-20T18:30:51.675Z","reviewedAt":"2026-10-20T18:30:51.675Z","snapshotAt":"2026-10-20T18:06:34.551Z","sourceHash":"dbc687aa5488c2fa9161335520330b0b7fb7061c1eb8c9d97443afc43aa69ee6","companyId":"490a5f5a-2571-4c87-827c-ca60566768ba","foundedYear":null,"logoUrl":null,"originalText":"科讯嘉联是一家智能云客服服务平台，致力于通过客服机器人及人工客服双重模式高效解决企业客服业务，降低企业客服管理成本。提供全媒体类型聊天功能，支持文本、图片、语音、表情等多种沟通方式，特别提供语音聊天的文语双显模式，便捷高效的方便客户服务。","sources":[],"related":[{"id":"490a5f5a-2571-4c87-827c-ca60566768ba","kind":"companies","code":"UB-C3414","name":"Kxjlcc","nameBasis":"source-english","summary":"Intelligent cloud customer service platform","description":"Kxjlcc provides an intelligent cloud customer service platform.","country":"China","category":null,"originalName":"科讯嘉联","eventDate":null,"website":"https://kxjlcc.com/","sourceUpdatedAt":"2026-10-05T00:00:00.000Z","englishUpdatedAt":"2026-10-20T18:23:30.079Z","reviewedAt":"2026-10-20T18:23:30.079Z","snapshotAt":"2026-10-20T18:05:01.520Z","sourceHash":"de28907f4208bc270ce4ac7f71f0ed8f05e29e8c7904fea17509777cd48320e2","companyId":null,"foundedYear":2016,"logoUrl":null,"path":"/companies/kexunjialian"}],"path":"/products/kexunjialian","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":{"name":"Kxjlcc","path":"/companies/kexunjialian"}},"definition":"Kexunjialian is a product in the Customer support category from Kxjlcc.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/kexunjialian"}