Overview
Jishiyu is an intelligent customer service platform for companies expanding across borders. It provides AI multi-turn interaction, an efficient support workspace, and centralized multi-platform and multichannel management. Combining AI and human agents addresses language, time zone, and cultural barriers, improving brand image, satisfaction, operational efficiency, and advertising conversion while reducing complaints, returns, and chargebacks.
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及时语是一个跨境出海企业智能客服平台,提供强大的AI多轮交互能力,智能高效的客服工作台,多平台/多渠道集中统一管理等服务。通过AI加人工的方式帮助企业解决出海时面临的语种、时差、文化等问题,提升品牌形象及客户满意度,提升运营及客服工作效率,减低投诉、退货及拒付率,提升广告转化率。