{"id":"2c4bf6f6-ddd1-421b-8db7-08b3b0666540","kind":"products","code":"UB-D6290","name":"Brandwise","nameBasis":"original-brand","summary":"The source reports visiting Brandwise, an AI customer conversation agent for social-first e-commerce teams, whose agent is named Obie. Its website says it combines comments, direct messages, email and live chat in a unified inbox. After learning the brand’s knowledge base, catalog and order data, the agent automatically moderates, answers customers, checks orders and processes exchanges in Shopify. Website: https://brandwise.ai. The source recommends it for consolidating e-commerce customer service with an AI agent. 🎧","description":"The source reports visiting Brandwise, an AI customer conversation agent for social-first e-commerce teams, whose agent is named Obie. Its website says it combines comments, direct messages, email and live chat in a unified inbox. After learning the brand’s knowledge base, catalog and order data, the agent automatically moderates, answers customers, checks orders and processes exchanges in Shopify. Website: https://brandwise.ai. The source recommends it for consolidating e-commerce customer service with an AI agent. 🎧","country":null,"category":"Customer support","originalName":"Brandwise","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-13T16:58:05.507Z","englishUpdatedAt":"2026-10-16T00:49:10.958Z","reviewedAt":"2026-10-16T00:49:10.958Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"0190742823390c81beda53ebbc7ec67e22c65dfd94f0c331a310095ce686124d","companyId":null,"foundedYear":null,"logoUrl":null,"originalText":"我访问了 Brandwise 的官方网站，这是一个面向社交优先电商团队的 AI 客户会话代理，产品名称是 Brandwise（AI 代理名为 Obie）。官网介绍显示，它把评论、私信、邮件与在线聊天汇总到统一收件箱，AI 代理学习品牌知识库、目录与订单数据后自动Moderation、回答客户、查单并在 Shopify 里执行换货。官网地址是 https://brandwise.ai，如果你想让 AI 代理统一处理电商客服会话，值得访问体验！🎧","sources":[],"related":[],"path":"/products/brandwise","structured":{"city":null,"country":null,"location":null,"role":null,"category":"Customer support","company":null},"definition":"Brandwise is a product in the Customer support category.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/products/brandwise"}