{"id":"177c0942-81a9-42a8-a093-a1dbd881da08","kind":"companies","code":"UB-C1803","name":"Tianrunrongtong","nameBasis":"transliterated","summary":"AI-powered full-lifecycle customer contact cloud platform","description":"Beijing Tianrun Rongtong Technology, referred to as Tianrun Rongtong.","country":"China","category":null,"originalName":"天润融通","eventDate":null,"website":"https://www.ti-net.com.cn/","sourceUpdatedAt":"2026-10-05T00:00:00.000Z","englishUpdatedAt":"2026-10-16T00:22:04.732Z","reviewedAt":"2026-10-16T00:22:04.732Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"56f77a11d65516aa29edb498adaf2027b2af4d159c00bdc640987d7647fdea5f","companyId":null,"foundedYear":null,"logoUrl":null,"originalText":"AI驱动的全周期客户联络云平台\n\n北京天润融通科技股份有限公司（简称：天润融通）","sources":[],"related":[{"id":"2821b000-bf6a-4401-97d6-1fc5e43a78f1","kind":"products","code":"UB-D836","name":"Tianrunrongtong","nameBasis":"transliterated","summary":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","description":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","country":null,"category":"Customer support","originalName":"天润融通","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-11T17:59:22.716Z","englishUpdatedAt":"2026-10-16T01:33:56.019Z","reviewedAt":"2026-10-16T01:33:56.019Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"c3ed68269876fdaa394b9f60dda1b7cc343dff5003e671c3921d6d9ee848fb5f","companyId":"177c0942-81a9-42a8-a093-a1dbd881da08","foundedYear":null,"logoUrl":null,"path":"/products/tianrunrongtong"},{"id":"277a237a-405b-419d-a6b4-f90f74157c87","kind":"people","code":"UB-P494","name":"Wu Qiang","nameBasis":"transliterated","summary":"Founder, CEO, and chairman of Tianrun Rongtong, Beijing Tianrun Rongtong Technology, associated with Hong Kong-listed Tianrun Cloud. Born in 1971, formerly at China Netcom, and founded the company in 2006, focusing on cloud call centers and customer service AI.","description":"Chinese person.","country":null,"category":null,"originalName":"吴强","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-05T19:00:14.717Z","englishUpdatedAt":"2026-10-15T21:33:12.191Z","reviewedAt":"2026-10-15T21:33:12.191Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"40b9a68566fe1ea6b07a3063d5dd5649f04b13a91b87be8af29bcc74eb3c4dbf","companyId":"177c0942-81a9-42a8-a093-a1dbd881da08","foundedYear":null,"logoUrl":null,"path":"/people/UB-P494"}],"finance":{"funding":{"metric":"funding","count":0,"latest":null,"years":[],"points":[],"linePoints":[],"conflictGroups":0,"omittedRecordCount":0,"records":[],"totalRaised":null},"valuation":{"metric":"valuation","count":0,"latest":null,"years":[],"points":[],"linePoints":[],"conflictGroups":0,"omittedRecordCount":0,"records":[]},"revenue":{"metric":"revenue","count":0,"latest":null,"years":[],"points":[],"linePoints":[],"conflictGroups":0,"omittedRecordCount":0,"records":[]}},"events":[],"team":[{"id":"277a237a-405b-419d-a6b4-f90f74157c87","kind":"people","code":"UB-P494","name":"Wu Qiang","nameBasis":"transliterated","summary":"Founder, CEO, and chairman of Tianrun Rongtong, Beijing Tianrun Rongtong Technology, associated with Hong Kong-listed Tianrun Cloud. Born in 1971, formerly at China Netcom, and founded the company in 2006, focusing on cloud call centers and customer service AI.","description":"Chinese person.","country":null,"category":null,"originalName":"吴强","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-05T19:00:14.717Z","englishUpdatedAt":"2026-10-15T21:33:12.191Z","reviewedAt":"2026-10-15T21:33:12.191Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"40b9a68566fe1ea6b07a3063d5dd5649f04b13a91b87be8af29bcc74eb3c4dbf","companyId":"177c0942-81a9-42a8-a093-a1dbd881da08","foundedYear":null,"logoUrl":null,"path":"/people/UB-P494"}],"productsRelated":[{"id":"2821b000-bf6a-4401-97d6-1fc5e43a78f1","kind":"products","code":"UB-D836","name":"Tianrunrongtong","nameBasis":"transliterated","summary":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","description":"Beijing Tianrun Rongtong Technology was founded in 2006, with headquarters in Beijing and branches in Shanghai, Shenzhen, Guangzhou, Hangzhou, Nanjing, Chengdu, Xi’an, Jinan and Zhengzhou. In 2022/6 it became the first customer-contact cloud platform company listed on the Hong Kong Stock Exchange main board, stock code 2167.HK.\nDevelops, builds and operates full-lifecycle customer-contact platforms for marketing, sales and service. Its unified platform includes LLM-based call centers, online customer service, tickets, text bots, outbound calling bots, conversation analytics, intelligent quality inspection, a shared knowledge base and communications capabilities, integrated with clients’ own systems. Coordinated processes and unified data improve efficiency and reduce operating costs.\nOver more than a decade, clients have recognized its products, support and innovation. Customers across more than ten industries include China UnionPay, Bank of Communications, Tencent, Alibaba, Baidu, ByteDance, JD, Meituan, Kuaishou, China Pacific Insurance, Sunshine Insurance, China Continent Insurance, BMW China, GAC Group, FAW Toyota, TAL, New Oriental, Aier Eye Hospital, Shanghai Pharmaceuticals, Bayer, Vanke, Lianjia, Sofia, Oppein, Zbom, BOSS Zhipin and Zhaopin.","country":null,"category":"Customer support","originalName":"天润融通","eventDate":null,"website":null,"sourceUpdatedAt":"2026-10-11T17:59:22.716Z","englishUpdatedAt":"2026-10-16T01:33:56.019Z","reviewedAt":"2026-10-16T01:33:56.019Z","snapshotAt":"2026-10-15T14:23:27.067Z","sourceHash":"c3ed68269876fdaa394b9f60dda1b7cc343dff5003e671c3921d6d9ee848fb5f","companyId":"177c0942-81a9-42a8-a093-a1dbd881da08","foundedYear":null,"logoUrl":null,"path":"/products/tianrunrongtong"}],"investors":[],"path":"/companies/tianrunrongtong","structured":{"city":"Beijing","country":"China","location":null,"role":null,"category":null,"company":null},"definition":"Tianrunrongtong is a company in the Digital employees sector headquartered in Beijing, China.","summaryBasis":"translated","thin":false,"canonical":"https://uniquebase.ai/companies/tianrunrongtong"}